what after busy season -3

This the continuation of the last one.
7.Updated amenities like new carpeting,furniture,tv packages,food menu and decor are just few to name..

8.Special rate for sports teams coming to town for football,basketball,soccer,ho ckey,baseball,softball events for local as well as cross-state teams can be year around busy for your hotels..just make sure you provide them what they will consider 'friendly' amenity for price paid compared to your competitor

9.Packages created for children,family and older clients tailored to their specific needs can go a long way..like a hotel near kids park can have tickets for them,near lake hotel will have seniors special to rent boat and go fishing or sailing,family oriented packages can be created for hotels nearby shopping,tourist desitinations making deals with local companies where its win-win for both,coupons for local bars,restaurants,theaters for younger folks,making best use of theaters,art studios,natural beauty,tourist spot,conventions,corporate companies,colleges,highschools etc

10.Low and guaranteed discount rates for third party reservation agents like travel agents,Online booking sites like expedia,travelocity,hotels.com ,orbitz,hotwire,priceline and others who sell hotels along with other packages like airline tickets,rental cars..they will give you good business for those empty beds during off season..and best part is you don't have to go looking for those guests..these agents will send them to your doors with little commission.
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what after busy season 2

3.Conference rooms or meeting rooms that host variety of events all year from birthday parties,anniversaries,dating events,graduation parties,political events,local visitors and convention bureau sponsored events,chamber of commerce meetings,corporate meetings,interview and job fairs,weddings,homecoming/prom parties are just to name a few..the sales/marketing manager are paid to do just that and they have plenty of resources that they can use to best attract the clients like breakfast/restaurant packages,jacuzzi special rates,special parking rates,overhead projectors and sound system for high-profile meetings/events,round table discussion facility for job fairs,bouquet service for weddings,internet,print,copy availability,24-hr conceirge facility,phone and other messaging services,maid service etc.Utilizing some of these tools can enhance sales team with more options to negitiate best rates for meeting rooms..plus less wear and tear in meeting room as mostly they have chair,tables,screen if any compared to hotel room.

4.Corporate rate structure for nearby companies can give upto 20% occupancy year round.Even though corporate rate might be low,they occupy beds in times when no traveler is available and hence keeps bills paid off

5.Special packages created for Seasonal Travelers like stay 2 nights and get 3rd free or half price,stay 1 night and breakfast free,stay 3 nights get passes to nearby 'event's center half price or less,stay 7 nights and get honeymoon package that consist champaigne,jacuzzi suits,ocean view,balcony,concierge service,chef's favorite dish etc

6.Fitness facility can be attractive feature for lot of fitness savvy guests

To be continued.........

what after busy season

in terms of business and in terms of weather too in US.Generally,everybody enjoys warm weather and outdoor activities and hence lot of travel and hoteling that occurs goes to hotel economy. Even smaller hotels like independent (ma-pa operations),days inn,super8 motel,travelodge,economy inn,budget inn,roadway inn,extended stay,best value inn tend to count on the season for turning profit margins that can carry the rest of season if not smoothly,but ok.
Other mid to large chains like Hiltons,Marriotts,Holiday inns,Sheratons,Drury inns,Laquinta,Comfort inns and others are busy almost year around.

In my opinion,here's what keeps them busy all year:
1.Best of Best Customer Service

2.Quality in terms of bedding,decoration,comfort,fo od/breakfast and 'feel'
To be continued.........
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Tips for Managers in touch with owners

1. You have to learn to say “yes” and “No” at the right time and right place or you will be responsible for a whole lot than just that.
2. You have to focus not only on business operations but also keeping the owners happy by keeping good relations and by showing them the money. Some owners are happy if you just do either of these two things but some wants both from you and will keep pushing you to your extreme limits until they have both or you will be replaced sooner or later
3. For you to do your job right, you got to tell them to let their family stay away from property and daily operations part because if they visit too many times and try to run the show, it will not only distract you and your staff from doing your normal duties(and focus on babysitting them) but also will give your customers an impression of ma-and-pa operations (that is nowadays considered to be not-so-quality & less customer service oriented in hotel business)
4. Keep them aware of any employees they favor is not performing well and you would like to go to next step of replacing them even if they are favored or family members

I have to go now but please keep checking as I will have more to come on this topic.
thanks
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