OK. Let’s all take a deep breath. The last several weeks have been a whirlwind: The Dow has been on a rollercoaster (the Baird/STR Hotel Stock Index was down 15% for the month of August; guest impact is the key now a days... it was down as much as 25% at one point in the month). High-profile transactions have been paired down (Hyatt only buying 20 assets from LodgeWorks instead of 24) or canceled all together. And there is the threat of a double-dip recession. have anybody ever visit hoinga its a new website about hotel booking...
its quite awesome...
Thursday, October 27, 2011
Thursday, August 4, 2011
Beauty and Grooming Products at Hotel Rooms
Travel-sized beauty and grooming products at hotels are something many travelers view as pleasantly scented parting gifts. They are also the result of global marketing and licensing partnerships that has a relationship with the beauty industry to the hospitality business. And in a where travelers are restricted to three-ounce liquid carry-ons on airplanes, bath products in hotel rooms are gaining attention.
Hilton Hotels and Resorts announced in May it had commissioned six new products from the Peter Thomas Roth cosmetics brand for use in all 540 hotels in 78 countries. Hilton Hotels and Resorts ended its relationship with its previous beauty partner of four years, Crabtree & Evelyn.Hilton Hotels Corp.'s mid-market brands-Embassy Suites and Doubletree-now carry Crabtree & Evelyn.
After about five years, some hotels want a change to a brand that is hot, new, trendy, current-which was one of the requirements for Hilton. Sysco Guest Supply who paired Hilton to Roth after an 18-month search process that began with 50 beauty brands.
Ms. Unsworth said that we are always looking for retail brands that are appropriate for our different customers. Hotels, suppliers and beauty brands work together to either create a new line of products or choose an appropriate beauty pairing for each hotel.
More on :- http://online.wsj.com
Wednesday, July 27, 2011
Top 10 Hotel groups with Twitter
Recently I read on hotel-blogs.com that International hotel groups have given a lot of thoughts in the last 2 years about what they should be doing with Twitter. There is quite a gap between this hotel group and others Not sure if there will be another hotel group to reach this fan base anytime soon.
Wyndham is still without any Twitter account set up for the head office. Maybe Twitter is not in their communication strategy.
Monday, July 11, 2011
Groupon, Expedia and Hoinga
When travelers sign up for the new Groupon Getaways with Expedia and with Hoinga they are told this is the best thing to happen to travel since the inflatable neck pillow. That may be true for the traveler, but what does it mean to you or your hotel?
In a recent article, “What Groupon Getaways With Expedia Means for Hotels” Expedia puts forth the proposition that it makes good business sense to sell your $200 room for $50. Here’s their thought process:
Also Hoinga is a great place to find great hotel at great discounts by using group power.
To start – cut your $200 room price in half (to $100)
Then make Expedia/Groupon/hoinga a 50/50 partner. For every room night sold you get $50 and Expedia/Groupon and Hoinga gets $50.
If your hotel’s operating cost is $40 you’ll make $10 for each room sold. Sell 1,000 rooms and make $10,000. (Somehow I suspect Expedia/Groupon/hoinga achieves a better ROI. Do the math using your own operating costs.)
Deal: 50% off $200 room at Amazing Hotel
Value of offer: $200
Cost to consumer: $100
Revenue to hotel: $50
Operating cost to hotel: $40
Hotel margin/room: $10
Total margin generated if 1000 vouchers are sold: $10,000
In a recent article, “What Groupon Getaways With Expedia Means for Hotels” Expedia puts forth the proposition that it makes good business sense to sell your $200 room for $50. Here’s their thought process:
Also Hoinga is a great place to find great hotel at great discounts by using group power.
To start – cut your $200 room price in half (to $100)
Then make Expedia/Groupon/hoinga a 50/50 partner. For every room night sold you get $50 and Expedia/Groupon and Hoinga gets $50.
If your hotel’s operating cost is $40 you’ll make $10 for each room sold. Sell 1,000 rooms and make $10,000. (Somehow I suspect Expedia/Groupon/hoinga achieves a better ROI. Do the math using your own operating costs.)
Deal: 50% off $200 room at Amazing Hotel
Value of offer: $200
Cost to consumer: $100
Revenue to hotel: $50
Operating cost to hotel: $40
Hotel margin/room: $10
Total margin generated if 1000 vouchers are sold: $10,000
Saturday, April 16, 2011
Hilton and Starwood Hotels and Resorts
The eyes of the world will be upon us for at least two days and maybe for four or five days. We already have a strong leisure brand; APEC gives us an opportunity to position Hawaii as a place for high-level meetings and more.
Two of Hawaii's largest hotel Hilton and Starwood r likely to host three of the top countries at the 2011 (APEC)Asia Pacific Economic Cooperation summit in November, and other hotels cleared for the high-level international event are in the final stages of negotiations and they also be adding jook, fried doughnuts and hot soy milk .
Starwood Hotels & Resorts will host China at the Sheraton Waikiki.
Sources said that the Hilton Hawaiian Village is close to signing the U.S. delegation for APEC who is familiar with APEC plans in Hawaii. The chain also could host Japan at its Prince Kuhio resort.
With these bookings and others, Hawaii is about a third of the way to realizing the 120,000 or so hotel nights that will be booked in connection with APEC thats really awesom.
Two of Hawaii's largest hotel Hilton and Starwood r likely to host three of the top countries at the 2011 (APEC)Asia Pacific Economic Cooperation summit in November, and other hotels cleared for the high-level international event are in the final stages of negotiations and they also be adding jook, fried doughnuts and hot soy milk .
Starwood Hotels & Resorts will host China at the Sheraton Waikiki.
Sources said that the Hilton Hawaiian Village is close to signing the U.S. delegation for APEC who is familiar with APEC plans in Hawaii. The chain also could host Japan at its Prince Kuhio resort.
With these bookings and others, Hawaii is about a third of the way to realizing the 120,000 or so hotel nights that will be booked in connection with APEC thats really awesom.
Tuesday, September 8, 2009
How to Create Loyal Clients & In Doing So Steal From Your Competition
By Don Farrell
You are on a city bus, train or a plane going somewhere and you strike up a conversation with the person next to you. You find out they plan a major meeting at least once a year that you would like to have at your hotel. You tell them this and you get the business. Is there anyone out there reading this that thinks this is highly unethical? Besides me?
I think this is unethical because that same person has been using your competition for many years now and you did not know it. Long ago you could have had this event at your hotel, providing for your employees and their families; providing for the hotel ownership so they could have afforded to invest in needed capital items; helping your brand grow stronger each booking at a time; making it easier for lenders to say yes to investments needed to keep your hotel competitive and the list goes on to your vendor partners, community and so on. It begs the question 'how happy or unhappy has the client been at your competition?' Would that person have moved to your hotel much sooner if you would have bumped into them, sat next to them, or better yet....you planned to meet them sooner? Sitting here right now you do not know who they are or who they work for but you plan to find these kinds of opportunities each and every day. If you don't do that now, you certainly should. There are many people who are counting on you to provide for them and the truth is some of these employees counting on you don't even know who you are, or what you do or how much power you possess to impact their livelihoods, but man they need you none-the-less.
In one of the fifty stories I tell in my new book, 'Ethical Theft', I would go up to a meeting that would be breaking at my competition and I would approach the person closest to me and ask them who the person in charge is. He would point out the person to me and I would wait until that person would finish whatever they were doing before I would approach them with my business card in my hand. I would say something like 'this is not the right time or place to go into this, but I wanted you to know that I would love to have this meeting at my hotel. Could I please make a call on you after this meeting is over this week to talk about it?' 85% of the time this person would either think or say I was crazy. I would say 'I don't know if I am a little crazy doing things this way, but I what I do know is that I am more confident in my hotel to do a better job for you....that's why I do it.' If it is a sales meeting that is taking place I have often been brought into the meeting room after everyone has returned from the break and sat down. The leader of the session would announce what I just did and would ask if any of them would be willing to do that....sometimes a hearty applause would follow. I said 85% kept an open mind, the other 15% would think that I was nothing short of a river pig and would not want to have anything to do with me....probably a bunch of accountants. If I could bat .850 and impress 85% of the people I first meet then those are pretty good odds that I can live with.
full article:http://www.hotelnewsresource.com
You are on a city bus, train or a plane going somewhere and you strike up a conversation with the person next to you. You find out they plan a major meeting at least once a year that you would like to have at your hotel. You tell them this and you get the business. Is there anyone out there reading this that thinks this is highly unethical? Besides me?
I think this is unethical because that same person has been using your competition for many years now and you did not know it. Long ago you could have had this event at your hotel, providing for your employees and their families; providing for the hotel ownership so they could have afforded to invest in needed capital items; helping your brand grow stronger each booking at a time; making it easier for lenders to say yes to investments needed to keep your hotel competitive and the list goes on to your vendor partners, community and so on. It begs the question 'how happy or unhappy has the client been at your competition?' Would that person have moved to your hotel much sooner if you would have bumped into them, sat next to them, or better yet....you planned to meet them sooner? Sitting here right now you do not know who they are or who they work for but you plan to find these kinds of opportunities each and every day. If you don't do that now, you certainly should. There are many people who are counting on you to provide for them and the truth is some of these employees counting on you don't even know who you are, or what you do or how much power you possess to impact their livelihoods, but man they need you none-the-less.
In one of the fifty stories I tell in my new book, 'Ethical Theft', I would go up to a meeting that would be breaking at my competition and I would approach the person closest to me and ask them who the person in charge is. He would point out the person to me and I would wait until that person would finish whatever they were doing before I would approach them with my business card in my hand. I would say something like 'this is not the right time or place to go into this, but I wanted you to know that I would love to have this meeting at my hotel. Could I please make a call on you after this meeting is over this week to talk about it?' 85% of the time this person would either think or say I was crazy. I would say 'I don't know if I am a little crazy doing things this way, but I what I do know is that I am more confident in my hotel to do a better job for you....that's why I do it.' If it is a sales meeting that is taking place I have often been brought into the meeting room after everyone has returned from the break and sat down. The leader of the session would announce what I just did and would ask if any of them would be willing to do that....sometimes a hearty applause would follow. I said 85% kept an open mind, the other 15% would think that I was nothing short of a river pig and would not want to have anything to do with me....probably a bunch of accountants. If I could bat .850 and impress 85% of the people I first meet then those are pretty good odds that I can live with.
full article:http://www.hotelnewsresource.com
Saturday, September 5, 2009
Few Things about Hotel Industry
Fitch expects the number of delinquent loans to increase and reach 5 percent by year end given the recent increase of US$2 billion in delinquencies and higher rollover rate of 30-day delinquencies to 60-day. Commercial property fundamentals continue to be under stress due to economic factors such as rising unemployment and lack of consumer spending as well as loans with low debt-service coverages that are close to depleting their reserves.
The hotel real-estate class is prominently featured in the report, which details the 10 largest delinquent specially serviced loans, the 10 largest performing specially serviced loans (which were with the special servicer but were either reported 30 days delinquent or were paying debt service), and the 10 largest Fitch loans of concern that were with the master servicer as of 31 July 2009.
Among the 10 Fitch loans of concern that are current but have shown decline in performance or are unlikely to meet stabilization expectations at issuance, four are hotel loans:
LXR Hospitality Pool—a US$1.07-billion loan secured by 12 hotels in Puerto Rico, Florida, Arizona, California, New York and Jamaica.
Kyo-ya Hotel Portfolio—the US$1.05-billion loan is secured by six full-service hotels with 6,127 rooms. All but one of the hotels is located in Hawaii, which has a negative outlook on hospitality performance for the coming years.
Kerzner International Portfolio—the US$669-million loan consists of a diverse portfolio of real estate, including resort casinos, golf courses, timeshares, vacant waterfront land and ongoing construction projects.
Planet Hollywood Resort and Casino—the US$460-million loan is secured by a recently renovated hotel and casino in Las Vegas.
http://www.hotelnewsnow.com
The hotel real-estate class is prominently featured in the report, which details the 10 largest delinquent specially serviced loans, the 10 largest performing specially serviced loans (which were with the special servicer but were either reported 30 days delinquent or were paying debt service), and the 10 largest Fitch loans of concern that were with the master servicer as of 31 July 2009.
Among the 10 Fitch loans of concern that are current but have shown decline in performance or are unlikely to meet stabilization expectations at issuance, four are hotel loans:
LXR Hospitality Pool—a US$1.07-billion loan secured by 12 hotels in Puerto Rico, Florida, Arizona, California, New York and Jamaica.
Kyo-ya Hotel Portfolio—the US$1.05-billion loan is secured by six full-service hotels with 6,127 rooms. All but one of the hotels is located in Hawaii, which has a negative outlook on hospitality performance for the coming years.
Kerzner International Portfolio—the US$669-million loan consists of a diverse portfolio of real estate, including resort casinos, golf courses, timeshares, vacant waterfront land and ongoing construction projects.
Planet Hollywood Resort and Casino—the US$460-million loan is secured by a recently renovated hotel and casino in Las Vegas.
http://www.hotelnewsnow.com
Friday, August 7, 2009
Growth Properties Hospitality Managemen
This is a Pennsylvania-based management company, has entered into an agreement to provide management services to the Comfort Inn & Suites located in Portland, Maine.
The Comfort Inn & Suites is a select service hotel which opened in July of 2008 with 69 units comprising of both standard rooms and mini suites. The hotel is 100% non smoking and is conveniently located near many of Portland's tourist attractions.
Growth Properties is now managing 20 properties nationally. The portfolio includes a blend of full-service and select-service hotels with both franchised and independent flags. Many of the hotels managed by Growth Properties also have franchised restaurants that are key components of its food and beverage operations, which include the management of five restaurant chains.
About Growth Properties Hospitality Management
Growth Properties Hospitality Management specializes in the management of hotels, restaurants and conference centers. Founded in 1980, its knowledge, reputation and experience have set the company apart from the competition. With a commitment to building long-term relationships with investors, clients, lenders and customers, Growth Properties has provided steady, positive results in constantly changing economic environments.
For more information, visit www.gpim.net
The Comfort Inn & Suites is a select service hotel which opened in July of 2008 with 69 units comprising of both standard rooms and mini suites. The hotel is 100% non smoking and is conveniently located near many of Portland's tourist attractions.
Growth Properties is now managing 20 properties nationally. The portfolio includes a blend of full-service and select-service hotels with both franchised and independent flags. Many of the hotels managed by Growth Properties also have franchised restaurants that are key components of its food and beverage operations, which include the management of five restaurant chains.
About Growth Properties Hospitality Management
Growth Properties Hospitality Management specializes in the management of hotels, restaurants and conference centers. Founded in 1980, its knowledge, reputation and experience have set the company apart from the competition. With a commitment to building long-term relationships with investors, clients, lenders and customers, Growth Properties has provided steady, positive results in constantly changing economic environments.
For more information, visit www.gpim.net
The Security Department
The role of the security department is a difficult one. Incidents often involve on-the-spot decisions made under stressful circumstances. The rapport established by a security department employee with an upset guest can profoundly affect the guest’s perception of the hotel and may affect the course of subsequent legal action. A minimum standard of reasonable care, as defined by management must be maintained at all times. A professional and effective security department ensures the comfort, safely, and security of guests, employees and the corporation’s assets, and provides an indirect contribution to the hotel’s financial success.
The director of security, who reports to the general manager or resident manager, is responsible for implementing hotel security policies and procedures in coordination with the general manger and all department heads. Depending upon the size of the hotel, the director of security is usually supported by a staff that may include an assistant director and security officers.
The director of security, who reports to the general manager or resident manager, is responsible for implementing hotel security policies and procedures in coordination with the general manger and all department heads. Depending upon the size of the hotel, the director of security is usually supported by a staff that may include an assistant director and security officers.
Friday, July 24, 2009
Four Seasons San Francisco
A skyscraper topped off in 2001, this luxury hotel has rooms with floor-to-ceiling windows displaying stunningly beautiful cityscape and bay views. It's well located for business travelers, with nearly all the major financial district building within walking distance, as well as pleasure travelers.
Within a few blocks are museums, like the Yerba Buena Center for the Arts, shopping around Union Square, eating in Chinatown, and attractions like the Old Mint. A three-minute walk down Market Street is the terminus for the Powell Street cable car line that takes visitors to Fisherman's Wharf.
Default: The owners, Millenium Partners, defaulted on the hotel's $90 million loan to force a renegotiation in the terms of the note, according to John Fox, a vice president with PKF Consulting, an advisor to the hotel industry. The operations of the hotel have been unaffected.
Within a few blocks are museums, like the Yerba Buena Center for the Arts, shopping around Union Square, eating in Chinatown, and attractions like the Old Mint. A three-minute walk down Market Street is the terminus for the Powell Street cable car line that takes visitors to Fisherman's Wharf.
Default: The owners, Millenium Partners, defaulted on the hotel's $90 million loan to force a renegotiation in the terms of the note, according to John Fox, a vice president with PKF Consulting, an advisor to the hotel industry. The operations of the hotel have been unaffected.
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